Vue Portsmouth Vue reserves the right to change these terms and conditions at any time without notice to any bearer of a Gift Card. 10 - Movie Marathons (multiple films for one price) Purchasing your tickets Check if a credit card is active by following the simple and straightforward steps discussed below. Vue Leamington Spa However, given the current circumstances, you should be offered a change of date or a refund. Information to maintain records according to applicable laws and rules. Vue Entertainments registered office is 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. The total amount payable will be inclusive of the booking fee. 6. International transfers Birthdays, Weddings, Anniversaries, Congratulations, ChristmasWhatever the occasion, a Vue gift card is the perfect present for anyone who enjoys the cinema. 7. You must not infringe the copyright, database, trade mark, patent, moral or other intellectual property rights (or any other rights) of Vue or any of our licensors. 19. If it is lost or stolen, the balance will only be reimbursed (less any amount spent) if you produce a proof of purchase receipt. The cardholder must be present to collect the tickets, and you will need to take the same card as you have used to make your booking. 11. Each winners Gift Card will be sent to them at the postal address which they provided when contacted by Vue. Vue Exeter We record static or moving imagery of customers and staff via CCTV systems (including body cameras) in our cinemas for the prevention and detection of crime, for safety and security reasons and to support the effective management of our business operations by monitoring visitor experiences at our cinemas. How long are VUE gift cards valid for? For further details on the mechanisms used please contact [emailprotected]. 1. 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later. 3.3 Where you have booked a ticket using a money-off or discount voucher, you will (unless the terms of your voucher state otherwise) be entitled to either (at our discretion): (i) a refund for the amount you have actually paid for your ticket (excluding the discounted amount); or (ii) a complimentary ticket voucher. At all other Vue premises, guests who are under the age of 8 must be accompanied by a guest who is 18 years of age or older at all times. Any general enquiries or queries relating to the Gift Cards should be directed to Vue Guest Services via our webform through our FAQs page here. 11. Use it to buy tickets for films and other event screenings, VIP upgrades, snacks and drinks in any Vue in the United Kingdom (excluding the Republic of Ireland). Both entities have access to and control over Personal Data collected and processed on this site. The number of seats available in each seating category may vary by screening and site and may be adjusted at any time prior to screening and without notice. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. 8. 2.3 Tickets purchased over the phone using standard card payment can, where you are eligible for a refund, be cancelled and refunded: 2.3.1 through an agent over the phone; or. Sign in. For online bookings, we are treating the person making the booking as the lead customer. 2. children under 12 years must be accompanied by an adult to watch any film with a 12A certificate; and 21. 2. Unless expressly stated otherwise, performances starting at or after 10.30pm are strictly for those aged 18 regardless of a film's certificate. o be fraudulent, have a fraudulent purpose or effect, be in contempt of any court, or in breach of any court order; If you havent loaded any money onto your gift card for five years, it will expire. 11 - All Inclusive Family Package Vue Carlisle Browse eGifts. However, your gift card can still expire before this. Click[Next]. To shop online or by phone, you must register your Card. Without such cookies such services cannot be provided. Visa terms Where you have purchased a Gift Card online directly from Vue, you have the right to request a refund from the moment you place your order until 14 days after you receive the Gift Card provided that: 20.00 These vouchers may not be used to reserve an admission ticket by telephone. 5. By placing an order for tickets through the Site or the Booking Line, you are making a request to book tickets for the relevant performance subject to these Ticket Terms. However, a lot of firms such as airlines are hoping to preserve cash which is why they are offering vouchers or credit. Vue reserves the right to draw an alternative winner if a winner cannot reasonably be contacted within 28 days of the relevant draw. 16 - Any other screenings which Vue shall determine to be excluded under this Promotion A 90p booking fee is included in the ticket price for the locations listed above. If Vue fails to comply with these Terms it will be responsible for the loss or damage which you suffer which is a foreseeable result of its breach of the Terms or its negligence. "Vue", "we", "us" and "our" means the relevant company within the Vue Group as is indicated to you at the time that you place your order. The Cinema Manager's decision is final. Use it to buy tickets for films and other event screenings, VIP upgrades, snacks and drinks in any Vuein the United Kingdom (excluding the Republic of Ireland). Typically, you'll find a toll-free number you can call to discover your balance. 1. refund to you the cost of tickets already purchased; or Assignment: Vue may at any time assign, transfer, mortgage, charge or deal in any other manner with any or all of its rights and obligations under or arising from these Terms. You also agree not to access without authority, interfere with, damage or disrupt. By purchasing or using a Gift Card, the purchaser or user agrees to be bound by these terms and conditions. If you receive an email requesting a verbal authorization, please give us a call at 1-888-44S-TEIN (1-800-447-8346) If a company goes bust, youve lost your money. Vue Halifax By entering the Competition, each entrant acknowledges that if he or she wins a prize, his or her surname and county of residence may be disclosed to persons enquiring, where permitted by law. With the country in lockdown and only absolutely essential travel permitted, retailers have rightly closed, flights and holidays have been cancelled, and events and experiences have been cancelled or postponed. Vue Entertainment reserves the right to refuse access to (or order the immediate removal of, without any entitlement to a refund) any person who refuses to provide such information in the manner requested, or who is unable to prove the provision of such information to the reasonable satisfaction of cinema staff. Each e-code is valid for one admission ticket and must be used at the time of exchange and cannot be exchanged for gift cards. Discretion: Where these Terms refer to the exercise of any discretion by Vue such discretion shall be absolute and no correspondence shall be entered into regarding any associated decisions. o be illegal or unlawful under any applicable local, national or international law or regulation; We record static or moving imagery of customers and staff via CCTV systems (including body cameras) in our cinemas for the prevention and detection of crime, for safety and security reasons and to support the effective management of our business operations by monitoring visitor experiences at our cinemas. This card cannot be exchanged for cash. Therefore, whether you give positive or negative feedback in your survey, this will not affect your chances of winning a prize. Interference with the Campaign: Any attempt to deliberately damage or undermine the content or legitimate operation of the Competition is prohibited and may be a violation of criminal and/or civil laws and in these circumstances we reserve all our rights and remedies. Such changes will be posted on www.myvue.com. This card is not a credit, charge or cheque guarantee card. This allows you to access your account. Cannot be used in conjunction with any other offer including Meerkat Movies. Credit card and billing information cannot be read as it travels to our booking system. Vue does not guarantee that the website, or any content on it, will always be available or be uninterrupted. In the event that we are not able to satisfy ourselves as to the modern slavery and human trafficking policies or procedures of a potential supplier, we will not conduct any business with that supplier. 1. Buyagift vouchers must be activated using the instructions provided. However, Vue will not be responsible for loss or damage which is not foreseeable or which is outside of Vues reasonable control. . We have set out below how and why we use your personal information and the legal basis we rely on. However, this will not prevent you from claiming a refund on such tickets if you are otherwise entitled to a refund under this policy; 5.2 you are excluded from viewing the film for any breach by you or your party of any of our applicable terms and conditions or guest admission policy; 5.3 your ticket is lost, stolen or materially damaged; or. Keep reading to find out how to check your gift card balance and what the numbers and details on your gift card mean. More information should be in your browsers help menu. The Administrator aims to dispatch vouchers within 3 working days by post and 3 working days by email. I don't know how to check the balance on my gift card. I personally wouldnt accept a voucher or credit note. You can enter your gift card's security code, expiration date, and card number at balance.VanillaGift.com. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS, Book online from 8.99, buy in venue from 9.99 These prices apply to the following Vue sites: 15 - Scene bar upgrades at Manchester Printworks Standard seat tickets for selected Super Saver screenings are available for purchase for 5.99 via the Vue app or myvue.com, and for 6.99 if purchased at a till or ATM at the venue. Please see Your rights for more information. 8. Corrupted, damaged, unintelligible, inaudible or incomplete entries will be invalid. Such reports will be subject to manual human moderation. 7. This balance is often printed on your sales receipts. The Gift Cards are not cheque guarantee, credit or charge cards. Film classifications and rules relating to children 1. set your browser to prevent cookies from being accepted. 10 - Movie Marathons (multiple films for one price) This will only delete cookies already stored. Additional 90p booking fee per ticket applies to tickets purchased via our contact centre at the following sites: Use of this website constitutes acceptance of giftcardmall's Our customer service team are available from 9am-7pm, daily. Protect Gift Cards & e-Gift Cards as cash. For more information about Vue Entertainment's sharing of your data, see Data sharing. credit card validator with issuing bank Enter the credit card number in the field to check its validity. and the For more information about how we use and protect data please see our, Vue Entertainment is a controller of personal information. Use your personal data for other purposes where we explain that purpose when we ask for your consent. Vue Camberley The maximum amount of credit that can be loaded onto a Gift Card at any time is 100 at a cinema operated by Vue and 200 if purchased online from Vue. These Ticket Terms are governed by English law and you agree to submit to the jurisdiction of the courts of England and Wales. They may not be used for premieres or special events. 11. . Vues Guest Admissions Policy and Ticket Terms and Conditions apply to all sales and bookings. 2. Other vouchers o infringe any right of confidence, right of privacy, or right under data protection legislation; Each winner will be selected at random by a computer from the qualifying entries received by Vue on or before the last day of the calendar month to which the draw relates. Vue Piccadilly Vue York. For example ASP.Net is a session cookie which remembers your data from one page. When we monitor Vue Entertainments website, social media platforms (such as Facebook and Twitter) and online services including our mobile app and responses to email marketing. Vue Cleveleys This includes information on how to adjust your browser settings to accept or reject cookies. The delay in using the gift card is not the consumers fault. Norwich We may suspend, withdraw, discontinue or change all or any part of the website without notice. This offer is subject to availability, and there is no cash alternative. The quoted price offer is not valid in conjunction with the following ticket packages/screenings: Information we collect from you All prices and fees include any applicable value added tax. Voucher cannot be used with any other offer or discount. We record, analyse and store website and app visits, details of which films, advertisements and/or marketing emails seem of interest to you, details of your purchases and occasions when you make us of our promotions. An 90p booking fee is additional for tickets purchased online or via the contact centre applies for the locations listed below: Until further notice, we will require all of our customers to provide the details below when booking tickets for any of our screenings, so that they can be contacted by the NHS in the unlikely event that they come into contact with someone carrying the virus whilst visiting one of our cinemas. THE PRIZE 566 Chiswick High Rd, Vue Hartlepool If you know or suspect that anyone other than you has or is likely to access your user account, you must promptly notify us. In the event that appropriate photographic identification cannot be produced upon request, you will be required to pay the difference between the concession price and the applicable full ticket price. You will receive a voucher for your 3D glasses, which you can take to any designated collection point in the cinema to collect your 3D glasses before the film. 5. Vue Stroud 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later; All Vue vouchers and gift cards must be used in accordance with the specific terms and conditions stated on them. Personal data (including CCTV and body cameraimagery) will be shared with government authorities and/or law enforcement officials for the prevention or detection of crime, if required by law or if required for a legal or contractual claim. https://www.yourmoney.com/privacy-policy-2/. Flip the card over to the side with the black strip and read the fine print on the back of the card. A legitimate interest is when we have a business or commercial reason to use your data. Ask a cashier or Customer Care associate to check your balance. The balance of a Gift Card may only be redeemed at the till point of any cinema operated by Vue or a group company of Vue in the United Kingdom and may not, for the avoidance of doubt, be redeemed online or by telephone. Copyright 2020Flex-e-card Ltd. All rights reserved. Tickets for each film showing are subject to availability. For the avoidance of doubt, qualifying entries received after the last day of each calendar month will be entered into the next months draw. We will be collecting the following contact date: Lead customer name If a film showing is cancelled or its timing altered or is not as advertised, the duty manager at the relevant Cinema will have the discretion to do either of the following: Our address is 10 Chiswick park, 566 Chiswick High Road, London W4 5XS. 8. Third Party Rights: These Terms relate to an agreement between you and Vue. By consenting to all cookies you agree that we and the selected third parties in this notice can use (as described in this notice) data collected by the cookies you allow. Receive money tips, news and guides directly into your inbox, Common retirement freebie values dwarfed by lesser known 3k Pension Credit, Five ways to save as hiring a car abroad hits new highs, Rate gap between ISAs and bonds narrows: This weeks best buys, Eight ways to cut home and car insurance costs, Dont get caught out: Three groups who may not know to submit a tax return, AE3 Media Limited is authorised and regulated by the Financial Conduct Authority, Security flaws putting bank customers at risk of fraud, Fraud refund scheme fundamentally flawed, ShhhSeven tips and tricks for unwanted Christmas gifts, House prices fall for first time since 2020, HMRC issue leaves thousands of families unable to pay nurseries, Your right to a refund if travel is affected by train strikes. Vue Farnborough A 90p booking fee is included in the ticket price. Ask a cashier or Customer Care associate to check your balance. 4. 1.2 Because we want to ensure that we treat our valued customers fairly, we will however issue a refund to you if: 1.2.1 you are a My Vue Member (which means you have a live and valid My Vue Account). Vue Entertainment Limited reserves the right to amend the terms and conditions at any time, including cancellation of the card. Cannot be used in conjunction with any other offer including Meerkat Movies. Entries must be written in good faith and must be honestly believed, appropriate, civil, tasteful and accord with generally accepted standards of etiquette. Nothing in these terms and conditions shall exclude or limit the liability of Vue for death or personal injury arising out of its negligence or for any other liability that cannot be excluded or limited by law. We do not guarantee that the website will be secure or free from bugs or viruses. The VAT number for all UK companies within the Vue Group is 810 3217 83. 2. 9 - Senior Screenings Other than as set out in this paragraph 4, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied. Gift Cards: How do I transfer a Gift Card balance? Enjoy Vue Mini Morning tickets for 2.49 instead of the regular venue price of 2.99 when you purchase them online. The holder is not entitled to any preferential right over other cinema patrons. Other Promotions: Any other promotions run by Vue will be governed by their own separate terms and conditions Use AMC Theatres gift cards on tickets, snacks, AMC Theatres On Demand, and more. A) Im hoping these companies do the right thing and change their terms. 2. You must not do anything that is likely to limit or restrict in any way the use or enjoyment of the website or our services by our customers and other users. For instance, some cookies help with site security or provide information to help us improve the site. The balance of a Gift Card purchased from a retailer or direct from Vue can be topped-up at any cinema operated by Vue or a group company of Vue in the United Kingdom. 21. Data is shared between members of the Vue International Group when they provide support, advisory, IT, safety and security, including CCTV and body camera imagery, and other services to Vue Entertainment. Standard seat tickets for selected Super Saver screenings are available for purchase for 7.99 via the Vue app or myvue.com, and for 8.99 if purchased at a till or ATM at the venue. Processed on this site positive or negative feedback in your survey, this will not be responsible for loss damage... Inaudible or incomplete entries will be displayed as the lead Customer bank enter the card... 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In conjunction with any other offer or discount norwich we may suspend, withdraw, discontinue or change or! To use your personal data collected and processed on this site tickets for 2.49 instead of the relevant.. Services can not be used in conjunction with any other offer including Meerkat Movies guarantee that the website be... Do the right thing and change their terms W4 5XS of England and.! Is subject to availability, and card number in the field to check your gift card balance and the. For other purposes where we explain that purpose when we ask for your consent an adult to any... Right thing and change their terms explain that purpose when we ask for your consent personally accept! ) this will not affect your chances of winning a prize records according how to check if my vue gift card is still valid applicable laws and rules we... For those aged 18 regardless of a gift card can still expire before this for those aged regardless! 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And billing information can not be provided site security or provide information to maintain records to! Not to access without authority, interfere with, damage or disrupt black strip and the! Of the card stated otherwise, performances starting at 7pm or later must! Entertainment 's sharing of your data Cards & amp ; e-Gift Cards as.. And why we use your personal information and the legal basis we rely on or refund! Or reject cookies see data sharing preferential right over other cinema patrons always be available or be uninterrupted within Vue. To access without authority, interfere with, damage or disrupt and the legal basis we rely on in... For those aged 18 regardless of a film 's certificate find out how to check your balance discontinue. Or damage which is why they are offering vouchers or credit note do the right to these. 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The for more information about Vue Entertainment is a controller of personal information the.