Activating Your GoBank Card Once you have opened your GoBank account successfully, you will receive a GoBank debit card after seven days. Unapproved checks will not be funded to your account. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? A $15 fee may apply to each eligible purchase transaction that brings your account negative. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Know any other ways to contact GoBank? GO2bank uses Q2 software, Inc. to securely update your payment information with your GO2bank debit card. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Its slow and half the time it would time out before it signed in so I started a chat with customer service. Exclusively for selected GO2bank accounts invited to this offer. For more information about reviews on ConsumerAffairs.com please visit our Customer service takes 5 minutes or more between answers to chats, the 800 number continually disconnects you, and when you get ahold of someone you either can't understand them or they don't have answers and give you canned messages. A one-time $25 credit will be applied to your GO2bank account up to 7 weeks after your qualifying direct deposit is posted. Green Dot Corporation is the official sponsor of this sweepstakes. Otherwise $5 per month. I saw it reported it and did my dispute that they say can take 45 days now what do I do about my bills ? Have more questions? National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Call us at +1 (844) 244-6363. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. I ran out of gas on the FWY because I couldn't use my card to get gas, there's times where I was buying groceries and I had to put my food back because my card kept getting declined. In some cases, the order of the checking account number and check serial number is reversed. I called and asked to speak to a supervisor and they refuse to let you even after explaining the situation. THEY ARE RUDE AND LIARS!! Features include no minimum balance or monthly fee, a Visa debit card, overdraft protection up to $200, early access to direct deposit funds, fee-free ATM use and cash deposits at local retailers. I just need my money. i will never refer ANYBODY to this useless company! Waiting for team to manually unlock it. Fees on your primary deposit account may reduce earnings on your savings account. Perks include no monthly fee for accounts with direct deposit, no minimum balance and overdraft protection up to $200. Here's what you can do with the Green Dot mobile app: To use the app after downloading it from the App Store or Google Play, tap the Green Dot icon on your mobile device, then sign in with the same credentials you would use for your Green Dot credit card online account. Approval usually takes 3 to 5 minutes but can take up to one hour. 4.50% Annual Percentage Yield (APY) as of January 2023. Need to check the status of your advance Child Tax Credit payment with the IRS? We've got your back and will cover you based on your deposits. Register / Activate. When on a mobile device, click on * to view disclosures. The CDC has excellent resources and information. As such, the availability or timing of early direct deposit of your federal tax refund may vary. This is nothing but retaliation for being frustrated and voicing it last night. After that, follow the instructions to complete your request. I then tried to log in but wouldn't accept my password. See order page for complete and current offer details. Don't have a GoBank account? As such, the availability or timing of early direct deposit may vary from pay period to pay period. Customers can deposit cash at retailers across the nation, cash a check from home and earn cash when buying gift cards on the app. Unapproved checks will not be funded to your account. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Plus, it has a $0 annual fee. What fees are charged for overdraft protection? How do I know I can trust these reviews about GO2bank? Please dont get involved with these people. I spoke to multiple people and they said that I'd have to get a full refund of the card and I have to go to Dollar General Monday. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. I asked if there was a known issue with the app and explained what was happening. GO2bank P.O. Lock and unlock your card if misplaced** Previously authorized transactions and deposits/transfers to your account will function with a locked card. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. Your money is safe with us; we are a member of the FDIC. Mobile number or email address verification and mobile app are required to access all features. GO2bank is an online and mobile banking solution. The Customer Service line provided by Google when I queried "GO2 Bank Customer Service" is: 1-888-280-8260. They about to get sued. Must be a resident of the 50 U.S. states (excl VT) or DC & 18 or older to enter. This bank is Horrible and yes they are slick liars!! box . GO2bank is a digital banking solution that's available through a mobile app or the company website. You can also get early access to direct deposit funds and build credit with a secured credit card. visit the GO2bank website to open account, Best Checking Accounts for Military Members, Best Bank Accounts To Get Your Tax Refund Or Direct Deposit Early, No monthly fees with eligible direct deposit, Up to 7% instant cash back on eGift card purchases in-app, Direct deposits arrive up to 2 days early, $5 monthly fee without eligible direct deposit, Must receive at least two direct deposits of $400 within 35 days to qualify for highest overdraft protection. All the things you love about being in the GoBank family, plus more, now available with GO2bank. By Mail: Contact Green Dot Visa Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:Card ServicesP.O. How do I apply for a Green Dot credit card? I put 485 dollars in the card and when I went to go activate it they said I couldnt. Limit one credit per customer. Qualifying purchases do not include those that earn . Cash-Back Rewards of 1% Cash Back are earned on qualifying purchases using the Card or the Card number (less returns and credits) up to a maximum of $100 per month. The Uber Debit Card by GoBank account opening is subject to Green Dot Bank approval. Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more, Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more. Get your government benefits up to 4 days early. Please visit. It absolutely is they are the worst. Spoke with supervisors there impossible. Approval review usually takes 3 to 5 minutes but can take up to one hour. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Sec code. We value your privacy. Worst customer journey I have ever experienced. Didnt even try. GO2bank is Green Dot's flagship digital bank. Enter your question in the search bar above or explore the categories on our GoTo Connect support home page. Green Dot made me switch to Go2 bank. GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). 5. Fees on your primary deposit account may reduce earnings on your savings account. Then activate your debit card one of these ways: Make a deposit or withdrawal at any U.S. Bank ATM. For additional information about Annual Percentage Rates, fees and other costs, see the, FREE monthly credit score powered by Equifax, Withdraw cash for free at thousands of ATMs nationwide. New and referring GO2bank accountholders may earn no more than $1,500 in referral rewards per calendar year (January 1 - December 31). Overdrafts are paid at our discretion. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Based on online reviews, you may find that Go2bank's customer service leaves a lot to be desired. Offer not transferrable to other accounts or account holders. Cardmember Service business: 866-485-4545*. Go2bank never gave my money back. Each article on this support site has a Contact Support button that will route you to the team members who know most about that topic. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. Limits apply. I could understand if it was my fault and there wasnt a pending refund but to tell your customer to borrow the money is unprofessional. Offer not valid on GO2bank Debit Cards purchased in retail stores. Keep checking theIRS advance Child Tax Credit payment page for tools to help you check your eligibility and manage and unenroll from payments. 2017-2023 and TM, NerdWallet, Inc. All Rights Reserved. Initial and ongoing direct deposits are required for overdraft coverage. **Fees may apply. Now my card is locked where I have to have the 16 digit number that will come in the mail 7 to 10 days from now. Enjoy reading our tips and recommendations. Next, select Customer Service at the top of the dashboard and choose Contact us. Expiration date. Below are important FAQs that will be useful regarding the Child Tax Credit & Government stimulus payment. For more info please visitIRS.gov. These people tells u once u open an account and have your funds go direct deposit and u can overdraft up to $200.00 that's not true they only give u an $10.00 dollars cushion like Netspend do. 4.50% Annual Percentage Yield (APY) as of January 2023. Partner terms and conditions apply. They said I stole my own money. Find overdraft protection info. Cash deposits at over 90,000 locations of big-brand retail stores such as Walmart and CVS, service fee up to $4.95 may apply. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. No, a GO2bank Visa debit card is linked to your primary deposit account. Customer service doesn't know why?!? Box for an address your screwed. Live chats can be initiated from the website or app during the same customer service hours. You can open an account with GO2bank either online through its website or via its mobile app, which is available on Apple and Android devices. Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. When you sign up for Direct Deposit and have a monthly payroll or government benefits deposit totaling at least $500, well waive the monthly fee of $8.95 for your card account! The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. Saturday: 8:00 am - 12:00 pm. My address is a P.O. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. when you buy eGift Cards from over 100 popular merchants in the app. Check the IRS website for more info about advance Child Tax Credit payments or Government stimulus. Supporting documents may be required. LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Available while supplies last. Sweepstakes starts 11/30/21 ends 4/30/22, subject to Entry Periods as outlined in the full Official Rules available at GO2bank.com/50KTax. GO2 Headquarters 701 Lee Street Suite 1050 Des Plaines, IL 60016 847.699.2999 Atlanta 19 Caversham Lane Rome, GA 30161 678.983.4833 Cincinnati 6285 Schumacher Park Dr. West Chester, OH 45069 513.942.9202 Cleveland 4059 Kinross Lakes Parkway Suite B Richfield, OH 44286 330.650.5300 Columbus 655 Metro Place South Suite 340 Dublin, OH 43017 Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Bank endangers customers and won't answer phone. NO annual fee** Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. ** Retail service fee and limits apply. They plan to never give me my money but i hope to alter that outcome. See. However, you can apply for the Go2Bank Secured Credit Card, instead. Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. 16 digit card number. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. We're available to help you 24 hours a day, 7 days a week. Their phone support team is available every day from 5 AM to 9 PM (PST) at 855-459-1334. I agree with others same experience. Monthly drawings start in May for the $100 winners, with the Grand Prize drawings on July23rd! Free ATM network of 42,000+. I recently bought a Go2bank prepaid card. Verify you have the applicable role/permissions to troubleshoot your concern, Phone number of the account /business name. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. File your complaint through our hassle-free complaint form to maximize the chance of resolving it. Copyright 2022 GoTo Group, Inc. All rights reserved. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. I had to replace my card back in December and its now February and still havent received a card yet. Limits apply. Then, choose the desired option from the screen (such as a cash advance, for example). Look under "Account information" for your routing number, and toggle on "Show ACH account number" to view your account number. What is a PIN? Initial and ongoing direct deposits are required for overdraft coverage. I am very disappointed and angry. Call us Contact Customer Support at (855) 459-1334 We're available to help you 24 hours a day, 7 days a week. Set up direct deposit notifications. Then have qualifying direct deposit (s) to earn a $100 welcome bonus! GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. To do this, many or all of the products featured here may be from our partners. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. The Federal Trade Commission Consumer information division has current guidance. GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. Keep in mind that a PIN is required to withdraw money from an ATM. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Our opinions are our own. The average national savings account interest rate of 0.30% is determined by the FDIC as of 1/11/23. Offer not transferrable to other accounts or accountholders. Fees on your primary deposit account may reduce earnings on your savings account. They ard ungrateful thieves, and agreed foreign for most part. FREE monthly credit score powered by Equifax. The College Investor does not offer investment advisor or brokerage services, nor does it recommend buying or selling particular stocks, securities, or other investments. Support phone number) during business hours to le your dispute directly with us. Again, #Go2bank has mistakenly locked my card; a CSR and I unlocked it; then the bank said they locked it again. If you open an account online, there is no fee or minimum balance requirement. See Deposit Account Agreement (PDF) for terms and conditions. Account must be in good standing and chip-enabled debit card activated to opt in. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. 5 easy ways GoBank can help you quickly access the advance Child Tax Credit payment and other Government benefits.For eligible Child Tax Credit payment recipients, well get you fast access to your funds and post them to your account as soon as we receivethe instructions from the IRS. This is mobile banking at its best - and that's what makes them GO2bank. GO2Bank is the worst of all. NerdWallet rating. I am disabled and $300 isn't much to some people but mostly being physically unable to work $300 is a lot to me : ( they are very crooked and non caring. Referring GO2bank accountholder and referred individual GO2bank accounts must both be in good standing to be eligible for and receive a reward. The World Health Organization has additional resources. Customer support from GO2bank is available seven days a week over the phone and by chat. GO2bank is a digital bank you can access and manage through a mobile app or the companys website. We also get your email address to automatically create an account for you in our website. with eligible direct deposit, otherwise $5 per month. Free phone requires payment of $100 for first two months of service, plus shipping. ** Make sure the address we have on fileis correct. Recover Account Can't Access Funds Card Activation Card Not Working Card Recharge A different issue All rights reserved. I used Green Dot's bill payer service, but Go2Bank does not have it according to my account, although they say they do. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. We are facing technical difficulties right now. eGift Card merchants subject to change. Go2bank can be contacted by phone or live chat. If you havent filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Can you use a Green Dot credit card at an ATM? Deposit has to post to the account by midnight on the 7/23/19. We're available to help you 24 hours a day, 7 days a week. Even though I use my card at the same hotel every day. Registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Go2bank is the worst! Fees apply for approved Money in Minutes transactions funded to your card or account. GoBank online banking & checking account with direct deposit and bill pay. Open an accountto get started! Password reset. Green Dot is a registered trademark of Green Dot Corporation. Please try again later! How do I know if I am eligible for the Child Tax Credit? Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Ways to find the 124303162 routing number online Here are several ways available to you to find your ABA routing number: Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. This experience was not without its delays and frustrations. Chat support is available 24 hours a day, 7 days a week. Cards provided by Green Dot Corporation. If you have misplaced your card and need to report it lostorstolen, log in toGoBank.comor the mobile app torequest a new card. This number finally let me connect with someone who said that he will lock my account (I guess they can't just nuke it and be done with it.) Transferred 20 dollars to go2. Online Banking - Checking Account - Direct Deposit | GoBank Never saw a company who didnt credit your account until it was final .. cant wait to switch my money out of here, Get unlimited free credit scores & reports. Check out top questions, quick help guides and more FAQs. After 4 years and 100000 of dolkars on their card and this is how i am treated. Refund may vary from pay period to pay period eligible purchase transaction that brings your account in standing. Logmein support sites no longer support Microsoft 's Internet Explorer ( IE ) browser was known! * Annual Percentage Rate is 22.99 % and is accurate as of January 2023 about GO2bank desired. The Child Tax Credit payment page for complete and current offer details, with the funding and use of card... 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Corporation is the official sponsor of this sweepstakes is reversed no minimum requirement... Tm, NerdWallet, Inc. all rights reserved from our partners PIN is required to withdraw money an! Midnight on the 7/23/19 categories on our GoTo Connect support home page or account holders the address we on. Its delays and frustrations queried & quot ; is: 1-888-280-8260 the companys website solution that available... Are a member of the account /business name card or account Microsoft 's Explorer! Makes them GO2bank of 1/11/23 and check serial number is reversed to never give me my money but hope... The ingo money service and frustrations Microsoft 's Internet Explorer ( IE ) browser s customer service & ;...