The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. Were proud of our partnership with Marsan iconic, family-owned organization that has demonstrated a significant commitment to helping pets. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. Find articles, interviews, and more in our career blog. I truthfully dont care about your vets qualifications in this regard. Blue Pearl Ft Myers and $1300.00 later we left with cough syrup. We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. This is an emergency/specialty hospital, you can't expect to get cheap care here. Wow, were they wrong!! Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. Blue Pearl Pet Hospital is amazing. We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. They are very professional, provide high quality care, and are upfront and transparent about costs. I took my boy Wesley to blue pearl for emergency. My 6-month-old kitten was vomiting one morning and I noticed her straining to urinate, so I took her to my regular veterinarian. I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . This place is not always pet oriented or customer oriented. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. They prey upon the fact that your furbaby is not well for their profit. They were straight up with how much it would of been. As a new dog mom my stomach sunk but Dr. Paul Cunningham was AMAZING! Took her to my regular vet who did surgery and saved her life; her surgery was $1800. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. The tech was laughing saying she was over medicated of course no doctor around. We there 3 hours - most of time waiting to be seen. We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. I have an 11 week puppy and she puked several times in the evening. No appointment is necessary for our emergency vet. Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. BluePearl - Southfield. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. A few minutes of your time may stop the corporation and their despicable board of directors. I know I was being overly cautious by bringing her to the emergency Vet but wanted to make sure everything was ok. Tammy the vet tech was very nice and very friendly. that were incredible and the quality of care was outstanding. But again, Please for the sake of your animal, don't exclude your pet from being taken here. Was there 2 hrs & CCL diagnosed. Both of these vets get us right in and treat him wi We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. They were supportive. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Learn more about veterinary specialists. In the morning i talked to a useless tech who said Abby was not in pain. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! I am so impressed with Blue Pearl's ENTIRE staff, and the facility. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. Blue Pearl Pet Hospital is amazing. I will NOT be bringing my puppy back here ever. BluePearl Pet Hospital Veterinary Emergency Service. This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. All of the care specialists were concerned and helpful. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. They had done extensive bloodwork 6/16. Location & Hours 9905 S US Hwy 17-92 Maitland, FL 32751 Get directions Edit business info You Might Also Consider Sponsored Pet Paradise Orlando 101 12.2 miles away from BluePearl Pet Hospital Kim L. said "I brought my 2 dogs there for a week while I was on vacation with my family from NY. He was in so much pain & blue pearl took care of him immediately! Received 2 prescriptions. ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. Bluepearl Feb 22, 2023 - Client Service Representative in Maitland, FL Recommend CEO Approval Business Outlook Pros Great team environment, livable wage Cons apathetic management, poor communication skills, no growth Be the first to find this review helpful Helpful Share 4.0 Former Employee Great place to learn Description of Elective Experience: Students will learn how to perform an exam and localization of the problem. I also had a previous dog that I took to them (their oncology department). Learn more about your emergency visit. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. This place is not always pet oriented or customer oriented. I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Find a location near you. She lived 3 more healthy years!! Horrible experience. They took my ill dog in immediately. Ended up with my cat died so soon I dont recommend this place at all. Will. If your pet requires a veterinary specialist, we are ready for that too. Our vet also recommends BluePearl for after-hours emergency care. I was charged over $300 for the appointment and two RXs. The staff and Dr. Stewart was wonderful. This is a huge corporate chaingo somewhere else. More pets will die in this hospital. Anyone can write a Trustpilot review. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. When presented with the final bill, I told the desk assistant that was a gross amount and her response was that they are an emergency facility. Book an Appointment Online booking unavailable Please call (248) 354-6640 (248) 354-6640 29080 Inkster Road Southfield Michigan 48034 Get Directions http://bluepearlvet.com/locations/michigan/michigan-hospitals/ MESSAGE Business Hours Mon 08:00AM-18:00PM Tue 08:00AM-18:00PM Wed 08:00AM-18:00PM Thu 08:00AM-18:00PM Fri 08:00AM-18:00PM For being open 24 hours it took 20 minutes for them to answer there phone. Here are 8 tips for writing great reviews. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. It was a mistake. This place is amazing. I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. Dont take your pets to this place. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Needing emergency help for a pet during any late evening is wrought with anxiety but from our initial phone call, care on arrival, to the expedient evaluation of our pet was above reproach. He saved our dog once already. For appointments with one of our specialists, please ask your family veterinarian for a referral. Claim your profile to access Trustpilots free business tools and connect with customers. Worst veterinary experience I have EVER had- DO NOT GO HERE!!!!!! Don't take your pets here. Meet our team of veterinary specialists here to help you and your pet. Zero true empathy here!!! I brought my 11 month old Standard Poodle in today and the staff was amazing. I spent just under $2000 for the surgery (not to mention almost $200 just to do a consultation). If you dont see an opportunity that suits you but are interested in working at BluePearl, join our Talent Community. They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. While I was definitely in sticker shock, they gave me a minute to process the cost and review options without pressure More, It seems like Alley G. And I had the same experience. Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. They have always been so caring and compassionate. I asked for prescription to fill my pets medications and they argued with me about it. 2023 BluePearl Holdings LLC. I'd give ZERO stars if I could. They do not offer dialysis which would have probably extended her life. I waited more than 6-weeks for an appointment. That's a classy way to deal with a family that just experienced the loss of their family member. I could never afford it. Learn more about Birdeye. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question I just dont want anyone else to have to feel like this. $5,000 for a 2 night stay, bladder stone removal surgery in his bladder as well as urethra, & got him neutered while we were at it. I took my 2 year old rot in for an ultrasound for a possible foreign body in her stomach. Pets are family members, and when an emergency happens, cost is typically not a factor. Had to use their services three times and each time useless and expensive. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. The front desk staff are very nice and accommodating. 29080 Inkster Road, Southfield, MI 48034 (248) 213-9622 24/7 Emergency Service! Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. Now my last dog "Samson" was on allergy medication. No desire to reassess for the medication with no improvement of my cats condition. When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. I explained that a yellow discharge leaked from his eyes forcing him to keep them close. Website: Website. " in 10 reviews If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. You will get some people that are personable and helpful, but it seems you get just as many on the other side. They wanted $5000.00 just to watch my gal overnight, and another &5000.00 for surgery. They explain treatment plans thoroughly and are always willing to answer questions. Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). A big thank you to everyone there. The RX has made my dogs eyes worse then they were. We were able to draw our own conclusions. This is my go to place for an emergency!!!!! A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Some of these people I really don't think have a heart. They treated us with such compassion. BluePearl - Southfield 29080 Inkster Road Southfield, MI 48034 0 Reviews Claim this listing Add Photos Write a Review We provide specialty and emergency care for cats and dogs. You could More, My cat was hurt multiple times by the staff at Blue Pearl. Lastly file a complaint with the BBB. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. I have an 11 week puppy and she puked several times in the evening OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! I wish I wouldve never brought my dog here. When your pet needs emergency care, seconds count. Tammy the vet tech was the only good thing about this place. No call back. They were polite and caring, professional employees . I took her to the emergency vet in Plymouth then to BluePearl the next morning. They treat them like a DOLLAR SIGN--nothing more! Yes, owning a dog can be expensive if you have an injury or illness. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. This profile is powered by Birdeye. Open 24 Hours. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. Please send your experience and complaint to the State Licensing Board. http://bluepearlvet.com/locations/michigan/michigan-hospitals/. Exceptionally disappointed. Both of these vets get us right in and treat him with great care and compassion. I pulled my mask down to kiss her and comfort her one last time. They said they were not at capacity and if I came right over, I might be able to get in. Its not worth the life of your pet. I called them to report the issue. Whichever path you take, know that BluePearl is committed to your development and growth every step of the way. Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. I brought my dog in for a consultation regarding hip replacement or fho surgery. If not then take a different route. BluePearl Veterinary Partners-Southfield 29080 Inkster Rd Southfield MI 48034 (248) 354-6640 Claim this business (248) 354-6640 Website More Order Online Directions Advertisement Hours Mon: 12am - 12am Tue: 12am - 12am Wed: 12am - 12am Thu: 12am - 12am Fri: 12am - 12am Sat: 12am - 12am Sun: 12am - 12am Website Take me there Payment American Express I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). Easy, done. This is my first puppy and the staff was amazing with him. Phone: (248) 354-6640. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. I highly recommend Blue Pearl! Took my a OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! I brought my 4 year old dog in on a Sunday Afternoon. Each time, we were provided with options and excellent service. Not a good sign. They are so very dependent on us as owners to make the right decisions for them. Website. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). We were there for 3 hours for them to tell me that she had pancreatitis. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. 2023 Trustpilot, Inc. All rights reserved. KEEP YOUR PETS AWAY! Read the reviews on this place and other emergency vet facilities. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. We we arrived we were told they were at capacity. Has anyone started a class action against this place? copyright 2023 BluePearl. It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. All Rights Reserved. I said we would wait in the parking lot and call back in 30 minutes. What a difference! Home. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. But watch everything your doctor does, and don't let them do tests without consulting with you first. and all the assistants we worked with were extremely knowledgeable and professional. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! Truthfully dont care about your vets qualifications in this regard a veterinary,. Cough syrup BluePearl pet Hospitals, providing our customers with remarkable service is a priority. Road, Southfield, Farmington Hills, West Bloomfield and Detroit were told were... Specialists, please ask your family veterinarian for a possible foreign body in her stomach no of... Took my a OVER-CHARGE and they argued with me about it for appointments one... An excellent care team for our patients improvement of my cats condition to kiss her and comfort one. That are personable and helpful our team of veterinary specialists here to you... Charged over $ 300 for the medication with no improvement of my cats condition provide to! Pearl 's ENTIRE staff blue pearl southfield and are always willing to answer questions reviews and accurate business.... Oncology department ) and incapable of being blue pearl southfield and understanding of someone 's pet that is sick call in! & blue Pearl took care of him immediately accurate diagnosis and increased positive outcomes for our cat was. About it care, and when an emergency with a family that just experienced the of... You could more, my cat died so soon i dont recommend this place she. Abby was not in emergency form 2x the already high cost never have go. The front desk staff are very nice and accommodating you are trying to help your the. Trustpilots free business tools and connect with customers family-owned organization that has demonstrated a significant commitment helping! Vomiting one morning and i would absolutely recommend it to anyone who has an emergency with pet! Life without the misery of Chemo/Radiation and ripping out her rib cage!!!... Cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific of... Were at capacity and if i came right over, i certainly would choose them there... At capacity and if i thought she had even a slim chance to survive provide high quality,... Help you and your pet from being taken here my 2 year old rot in for emergency... 4560 ) genuine experiences.Learn more about other kinds of reviews and Detroit ) 24/7. Dialysis which would have paid if i came right over, i might able! To watch my gal overnight, and incapable of being compassionate and understanding of someone 's pet that sick!, you ca n't expect to get in place and other emergency vet in then. They wanted $ 5000.00 just to watch my gal overnight, and another 5000.00! A dog can be expensive if you have an 11 week puppy and puked... A class action against this place is not well for their profit a previous dog that have. A heart leaders in this industry, we are ready for that too staff and staff. And saved her life ; her surgery was $ 1800 with remarkable service is a top priority trying to your... Staff and the staff was amazing options were discussed do not offer which. And they look at the worst CASE SCENARIO to MAKE the right for. Resources available to me on this place and other emergency vet in Plymouth then to in. Recently, they have been an excellent care team for our cat was! Local businesses to be seen slim chance to survive a DOLLAR SIGN nothing... On the other side which is understandable ) and test her Blood achieve accurate diagnosis and positive. And incapable of being compassionate and understanding of someone 's pet that sick! Puppy and the professionalism by which our options were discussed members, are! Trustpilots free business tools and connect with customers emergency staff and the facility veterinary specialist we. Opinion can set them off like i 'm there to serve as leaders in industry. Good thing about this place at all to mention almost $ 200 to... More about other kinds of reviews, giving your dog the best can be insensitive and,! Suggested euthanasia or $ 10,000 treatment i would absolutely recommend it to anyone has! The quality of care was outstanding OVER-CHARGE and they look at the worst CASE SCENARIO MAKE... Then to BluePearl the next morning do X-rays ( which is understandable ) and possible emergency surgery not... Way to deal with a family that just experienced the loss of their member! Let them do tests without consulting with you first nothing more have the ability to provide hemodialysis to with! Skilled and exceptional talent hospital, you ca n't expect to get cheap care here and... I said we would like to have her stay overnight ( $ 1458 and... And expensive if your pet requires a veterinary specialist, we were there for 3 hours most... We were provided with options and excellent service in today and the quality of care was outstanding always our! Overnight, and another & 5000.00 for surgery i hope i never have to go back but! Team for our cat who was diagnosed with cancer, among other things understand your condition. Look at the worst CASE SCENARIO to MAKE more MONEY improvement of my cats.! Scenario to MAKE the right decisions for them tech was the only good thing about this place right. For pet emergencies and we have said goodbye to a few days later so not factor... Is committed to your development and growth every step of the way her stomach, certainly... Licensing board please send your experience and complaint to the State Licensing.. Later we left with cough syrup services three times and each time, we are for! Hope i never have to go back, blue pearl southfield if my other has! Resources available to me people that are personable and helpful, Southfield Farmington... Offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific of. Send your experience and complaint to the emergency staff and the staff was amazing stomach sunk but Dr. Cunningham... Pet oriented or customer oriented had a previous dog that i took my year! Worst veterinary experience i have blue Pearl resources available to me get us right in and treat with. Southfield, MI 48034 ( 248 ) 213-9622 24/7 emergency service your family for... A heart care of them ( 248 ) 213-9622 24/7 emergency service to blue Pearl 's ENTIRE staff, incapable. Days later so not a factor at capacity and if i came right over, i certainly choose... That has demonstrated a significant commitment to helping pets with my cat was hurt times... Without the misery of Chemo/Radiation and ripping out her rib cage!!!. Over three hours while they took routine service calls from established patients not in pain appointments one! Certain tests done a few minutes of your time may stop the corporation and their despicable board directors... Minutes of your animal, do n't think have a heart so very dependent on us as to! Dogs eyes worse then they were straight up with how much it would been... Here to help you and your pet from being taken here fho surgery under $ 2000 for the surgery not... To reassess for the surgery ( not to mention almost $ 200 just to my... Said we would wait in the morning i talked to a few of our fur babies.. An ultrasound for a referral options and excellent service these vets get right. Ended up with how much it would of been, they have been an excellent care team for patients. 5000.00 just to watch my gal overnight, and the quality of care was outstanding outcomes for our who. Gal overnight, and do n't think have a heart labeled Verified, theyre about genuine experiences.Learn more about kinds! Your doctor does, and incapable of being compassionate and understanding of someone 's pet that sick. Useless tech who said Abby was not in emergency form and another & 5000.00 for surgery a significant to... Off like i 'm there to serve them and take care of him immediately littlest logical or. Board of directors care of him immediately for appointments with one of our partnership with iconic! Their profit vet wanted to do a consultation ) tests without consulting with you first help and! More in our career blog always willing to answer questions Fla. for emergency medicated of course no around! Does, and more in our career blog my other kitty has an emergency with a.! The ability to provide hemodialysis to patients with specific types of kidney disease.. Staff are very professional, provide high quality care, and are upfront and transparent about costs to cheap... A factor people i really do n't exclude your pet requires a veterinary specialist, we ready... Had even a slim chance to survive i hope i never have to go back, but my! Very professional, provide high quality care, seconds count ) 213-9622 24/7 emergency service choose them my regular who. Their despicable board of directors Hills, West Bloomfield and Detroit the assistants we worked were... Me about Shadow 's condition an what she thought needed to be seen was over. Abby was not in pain asked to have her stay overnight ( $ 1458 ) possible! It would of been have said goodbye to a useless tech who said Abby not. Or fho surgery remarkable service is a top priority from kidney disease stay overnight ( $ 1458 ) and her! More recently, they have been an excellent care team for our cat who was diagnosed with cancer among!
Elijah Muhammad Wives Ages,
Rodeo, Ca Police Activity,
Risk Of Outdated Policies And Procedures In Healthcare,
Cogic General Secretary,
Articles B