Press the Pair Phones or Paired Audio Devices button on the touchscreen. Before commenting, please review our comment policy. FIAT is a registered trademark of FCA Group Marketing S.p.A., used under license by FCA US LLC. I've tried unplugging battery, forcing a half reboot thru cutting traction and re-enabling (Tazer feature), and resetting radio system via Engineer mode in my UConnect 8.4. Sign in (or create an account) to receive access to even more exciting content. Hopefully, after reading this article youre now armed with the knowledge to understand what causes your UConnect touch screen not working and how you can fix yours. Click to expand. I wonder if either the dealer removed it before I bought it (expensive little thing). To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. All I could do was switch the unit on and off. To start a conversation, click our username then select the start a conversation button and send us your make, model year, and mileage for us to review. Just got my head unit replaced today and everything seems to be working. Forums. YOUR OWNER PROFILE IS NEARLY COMPLETE PLEASE. Its not uncommon for the UConnect touch screen to stop responding. Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect system. Just yesterday I noticed my Carplay stopped working when I was using the steering wheel control to skip songs on Spotify. There are numerous reports of Jeep drivers reporting issues with their firmware that have required a reset or an upgrade in order to fix the problem. A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. Nothing presented should be relied upon you for your modification or repair plans for your vehicle and is not in any way professional mechanical advice. This happens whether I have my phone connected via Bluetooth, Android Auto or not connected at all. I`ll let you know how it all works out. If your 2018 Jeep Grand Cherokees screen is frozen, you can try holding down the enter and volume buttons at the same time for 15 to 25 seconds. Its not a straightforward method but if you look hard enough, you will find places or forums where you can download the firmware. Go Fast Have Fun make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Video or the information, products, services, or related graphics contained on the Video for any purpose. Ive gone to dealer, and they claim there is a TSB that tells them NOT to replace the radio because they are working on a software fix. It would work sometimes so when it happened, I recorded a video of what it was doing. Does anyone have any other ideas or info on this issue? Make and receive calls, listen to and respond to text messages*, ask for directions and more - all without taking your hands off the wheel or eyes off the road. Did you know creating an account allows us to save vehicle information and preferences so future bookings are even simpler? All of a sudden, today, I was driving and my buttons stopped working. Close the driver door and turn vehicle on and running I will walk you through the possible causes as well as the remedies for this problem. At the same time the buttons stopped working, the backup cam's grid guides also disappeared with it. This help content & information General Help Center experience. Press question mark to learn the rest of the keyboard shortcuts. 1 - 6 of 6 Posts This is an older thread, you may not receive a response, and could be reviving an old thread. Select your Uconnect system from the device list. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'jeepmodified_com-banner-1','ezslot_6',124,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-banner-1-0');The glitch can manifest in several different ways but will ultimately render the touch screen unusable. Just wait until these rigs come with AI tentacles wrapped through all the systems. When prompted, allow access for Contacts and Messages downloads. It's been a week and everything has been working fine so far, except yesterday the Performance Pages wouldn't load after being out for a while, turning off the car and starting it back up a little while later. Yes, my car is a 2018 Hellcat. I had to use the touchscreen. Got the car back a few days ago and it seems to have been fixed. If I could have bought my new truck without UConnect I would have. Compared to other systems, UConnect can't be THAT complicated. Steering wheel controls completely dead. I am the second owner. There are also numerous tutorials on YouTube that can walk you through the process of updating your firmware. Rarely the actual buttons. But the navigation quit working. JavaScript is disabled. 1. Matthew Wilson is an American academic, writer, and gearhead. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. There is a need for a physical inspection of your UConnect system in order to ascertain or rule out this possibility. Chrysler, Dodge, Jeep, Ram, Wagoneer and Mopar are registered trademarks of FCA US LLC. The volume control and seek buttons on the steering wheel also aren't working. Your screen may stop responding altogether. Anyone know how to fix or whats wrong with it? My touchsceen stopped responding to touch unless I press it like 100+ times, and also the dash and steering wheel controls stop working intermittently. A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. When that happens, the only button on the center stack that works is the hazard lights, as it is not included in the computer-controlled switches. Contents show Why is the Uconnect Touch Screen not Working? As part of their investigation, attorneys working with ClassAction.org would like to hear from anyone who has had problems with the Uconnect system in a 2017 or later: The lawsuit alleges that the defect can cause a wide range of problems that affect the radio, touchscreen, GPS, rearview back-up camera, theater system, Bluetooth functionality and more. Replaced bad hands free module, fine now. They may also lose access to safety features such as the back-up camera and hands-free phone use. Any ideas on how to fix it? I just bought a Rogue 2014 with no mechanical issues. Finally got around to checking the Uconnect version on my 2018 R/T. The buttons on screen work but not the physical buttons. The Uconnect kit is $368, plus $46.49 for the steering wheel controls, plus whatever it costs for the dealer flash to activate Uconnect. Mine is a 2018 model purchased in Nov 2017 and has the smaller/basic screen. Somehow XM even got activated, which I only had for a few months after I originally bought the car. Here is how you do the reset: Test the touch screen to see if its now working. the volume buttons now change the volume to the u-connect because there is no way to turn on the radio from the steering wheel. You are now leaving the Mopar U.S. site and will be logged out of your account. Press the phone and voice activation buttons for 10 to 20 seconds. Hey Willx thanks for your reply, my software version is 13.10.0, I activated uconnect a couple of days after I bought the car, all was fine until today. Long and the short of it - it's unconscionable that the UConnect developers push out such buggy software. Today, I was driving home (long trip) and had to pull over and shut the vehicle off to be able to turn the heated seat and steering wheel off and to get the cabin heat to turn off in the truck. I have the 8.4 without navigation, it was not working and i took it to the dealership where they "updated" it . New car warranty ends sometime in Feb. 2021, 3 years after I bought the car, and I'm not sure I want to own the car out of its new car warranty. For a better experience, please enable JavaScript in your browser before proceeding. Ask the tech that before he buttons everything down tight if you can sit in the driver's seat and all the screen is visible from your vantage point. At Your Command. To disconnect a specific smartphone or Bluetooth audio device, proceed as follows: Deletion of a Mobile Phone or a Bluetooth Audio DeviceTo delete a smartphone or Bluetooth audio device from a list, proceed as follows: Pairing your phone is just the beginning. Press the Delete Phone button on the touchscreen. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Come join the discussion about performance, modifications, troubleshooting, Hemi Mopar power, power-adders, and more! In this article, we are going to look at what you need to do when your UConnect touch screen is not working. Press the No button to cancel the operation. Anyone have issues with the steering wheel audio controls not working? Whew!! I know you said the setting for the driving lights was not there but what is there can you post a pic? Go Fast Have Fun strongly recommends you consult with a professional automobile mechanic to ensure that any modification or repair plans for your vehicle are appropriate for your vehicle. . Chrysler Facing Lawsuit Over Uconnect System Problems, Touch screen freezes, locks, goes black or blank, or flashes with the Chrysler logo, GPS and navigation system keeps turning on and off, or doesnt work at all, Rear-view backup camera doesnt work when reversing, or stays on when the car is in forward motion, Uconnect theater system doesnt work properly, Heated seats dont work or are stuck on, Loss of Bluetooth connectivity, which is necessary for hands-free calling, TV monitors fail to turn on, connect and/or sync with the Uconnect system. Press the Paired Phones and Audio Devices button on the touchscreen. My truck is a 2012 mega cab that originally came with a 730n head unit, with rear seat DVD, nav, uconnect, steering wheel controls, and back up cam. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Mine was working fine until this morning, hit the VR button, command line shows up, it does not mute the radio, and then the command line disappears, NOT WORKING, did anyone have their issues resolved, or do I call the dealer. The Fora platform includes forum software by XenForo. The left side controls on the steering wheel suddenly stopped working when the volume down button got stuck. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine. While there is a power train warranty I believe that runs beyond the 3 years/36K miles my fear is the radio (NAV or ?) 2005 Chrysler T&C Touring RB1 Radio. I can help with TPMS adjustment. Steering wheel controls work intermittantly. 1.4 multiair turbo 2013 dart rallye 6 speed uconnect 8.4. You may also have an Airbag light on which may be related. The radio was a crapfest. Once I start seeing people getting a solution, I'll take it in. Touch screen does not work half the time. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'jeepmodified_com-box-4','ezslot_4',122,'0','0'])};__ez_fad_position('div-gpt-ad-jeepmodified_com-box-4-0');Lets look at these in more detail. Under Settings, press the Bluetooth button and turn Wireless Connectivity on. Usually those types of outages weren't network related, but traced to database problems that compounded themselves until everything would choke and grind to a halt. Both on dash and steering wheel. Dodge Charger Electrical Problems and Questions, Charger Performance Mods - Engine - 5.7L HEMI. *Note every vehicle is different and you must consult your service manual for exact instructions*. Fortune 50, 100, 500 and when sh** goes sideways somewhere and you get called in, pressure's on. There is nothing 'random' in broken code. Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. Your problem could be a blown-out fuse. You can attempt to fix this yourself if you are technically inclined or you can have professionals look at it once you have exhausted any DIY remedies. When I called, they said it was random and it doesnt seem like they are treating it with any urgency. Code was U0184. JavaScript is disabled. Quick search in forums didn't find similar issues. Once the uConnect display is completely off (black screen) open the driver door 4. In short, the possible causes of the Uconnect touch screen not working include software glitches, short circuits, and physical damage to the screen. DougB Well-Known Member Joined Jun 5, 2020 Messages 682 There is a thread here where someone found a very unique button assembly, from a Dodge I believe, that does add the phone button for uConnect, but not all the buttons for the EVIC. It shows the vehicle speed so I know it has satellites. Ha ha, sure don't miss those days! The left side evic navigation controls don't work, the phone and hands free buttons don't work, on the back the audio controls on both sides do not work, and none of the buttons on the wheel light up at night. NEED HELP WITH. I installed a factory backup cam and unlocked the feature w/ my Tazer. For a better experience, please enable JavaScript in your browser before proceeding. Cost me about 25 bucks. I also have performance pages, and have had them since day 1, but I didnt renew my XM nor did I sign up for anything with uConnect. Well jeep was at the dealership 3 days, they could not correct the problem, they told me they have to contact chrysler, and the plan was to replace the computer, which they just can`t order, they need permission from the chrysler gods, they will contact me when things are set and parts are in. 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