The repair service told them exactly what I said. Called sears and they suggested I buy a Service plan to save 50% on repairs. I mean the same repair guy. Within a little over year the unit quit and she lost a "ton" of food. Compressor runs non stop. I would love to join in the future lawsuit!! The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). Now we are reading that they are replacing with the same faulty compresser and the same issue has occurred again for many customers. I was never notified about them class action suit against them but fully intend to look into it. Help me,please. On top of that I have to keep my warranty for a year which is about $600. Refrigerator stopped cooling on August 28, 2020 while still under warranty. Compressor went out. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. Purchased a Kenmore Elite two door with a lower freezer unit. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. But I was told it might not last. Makes also a loud humming sound and sometimes a pop sound. So paid service call for nothing lol. I didn't see my model mentioned in any of the current class actions. After hooking everything up, the gauge was reading it has freon. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. No one else will touch it either. He was retired and had just found out he had a terminal illness. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. 4 years old and a really Bad time in our life. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. Had Sear Home warranty many years, takes too long for service. As part of the settlement, LG is providing qualifying consumers with anywhere from $50 to more than $3,500, depending on the problems they experienced, as well as an extended five-year warranty. We called different repair places in the area and no will work on LG Refrigerators. It's important for you to do a thorough diagnosis as soon as possible so you can be able to pinpoint the problem. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. Your Kenmore Refrigerator can be easily reset using several quick steps as outlined below. Once he came in he then remembered the situation and said "you need a new circuit board." Tech replaced compressor to no avail. The seller bought in 2014 and compressor is still under warranty. I can not pay another 500 to 1000 dollars. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. I would like an reimbursement for this repair. I have the new compressor but have not installed it. I had warranty had it replaced. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. join for free. Apparently this is a fridge built by LG for Kenmore. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. The compressor motor was very loud. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. LG quality has been horrible. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. I am TOTALLY disappointed in Sears. Nope, didn't have $ to get fixed. Wrong color than advertised, and won't keep ice-cream cold. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. Had a repair 2 years later and now, August 2021 the compressor is done. I found out my Kenmore is an LG with a bad rating. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Compressor went out. by Neil L. (Long Island, NY) Kenmore Elite - Model #795.77543600 is a 3-door, bottom freezer model, and here are some of the main problems. $1100 to fix. It started making noises off and on, getting more frequent. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. We are retired and just dont have that much to waste on them. The ice maker stopped working, froze up. How can I get redress? Now the compressor is not working again. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. It was delivered on 9/10/2015 and the compressor has just died. If you have had a similar experience. car will still probably make the trip, only use $10 in gas . Our appointment time was between 1pm and 5pm. There are plenty of other folks who could use to be in on it from what I have read. Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. We've had frosting problems and ice maker problems. You can see by looking online about the failures over and over again. It's the compressor . He then informed us that our compressor was bad and that it would take a week for the repair work to be done. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Contacted local Appliance service company to look at the fridge and found compressor to be bad. Sears, BEware i will be filling a lawsuit against your company once all this settles. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! Terrible waste of $800.00 dollars. It replaced a "cheap" fridge that was still working 10 years after we bought it. Assuming the 25 cu. Bought refrigerator in 20l8 compressor just went out 2022. Model 795.73133.410. We spend a lot of money on their appliances and this is how they treat us? He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. Who knew you should research lawsuits before purchasing a refrigerator!!! Arrived on 9-8-21. Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! We are still waiting for repair. I have reported to Maryland States Attorney for consumers. LFX 289685/00 April of 2019. We went out and purchased a new refrigerator. The compressor went bad. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). My first Kenmore refrigerator lasted nearly 20 years and my parents always bought Kenmores because they were reliable. I am guessing it will be $350 on labor based on Sears estimate. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. Please advise me on next steps. Then I went on the internet to get suggestions. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Lost all our food. Refrigerator was not cooling then noticed freezer was not freezing yesterday. Bought Kenmore Elite refrigerator September 2016. SHOP FOR PARTS. There has been smoke damage in a few incidents, but the companies involved state they are not aware of any injuries. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. So many issues. Not covered under the warranty which is good for 1 year. Don't use either!!!!!!!!! My complaints is the same as the rest 2 weeks for a repair, then. Used it 3 years. Phone Number to call for assistance: (888) 773-8394. Obviously, nothing has been done to resolve this problems over the years. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. Everything was defrosted. Called LG who sent out a repairman a week or so later. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. 2,800 dollars. My question is, it is a recall for that door condition. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. I have never been so disgusted with the lack of a company trying to resolve an issue. They tell me there is no recall for this issue. Actually the main issue is the lack of customer service / help from LG and A&E. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. I called the corporate office this morning and was sent back to the same customer service number. Talked to 5 different repair men. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. Does anyone know if the LFXS30766 model included in this? My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. I have a Kenmore Elite refrigerator bought 3 years ago. We contacted sears and was told that our warranty had expired. Wth I purchased a Kenmore elite for 2800 on sale from 4300. I had the 3 year extended warranty which expired 12/07/2018. I called a repairman who checked the unit and confirmed that the compressor was bad. In addition, I lost approximately $200 (or more) in food. Didnt realize how many people have had the same problem with kenmore brand. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. They are saying it is junk and they will not repair it. I am interested in any information on a class action suit regarding this particular product. Some of the issues can be done by replacing the parts yourself. It may be the condenser, which should be covered. I have a Kenmore 795.74022 (2017 model) with the typical linear compressor failure. We paid 3rd party to come and install parts and the new compressor was dead!! I called the automated system to schedule a technician to come to our home. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. It has been worked on approximately 10-15 time since my purchase. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. I plan to visit the vendor an see if they can produce a copy for me. Small claims court here I come. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. On 8/22/19 I noticed that the ice maker was not making ice. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! He contacted scheduler and said they could be out one day earlier, May 9th. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. What's the fresh food storage capacity? Looks like we are screwed based upon all of the other complaints I just read. now take that same 1000 lbs and put it in a car. This s my first and last Kenmore/LG product. He informed me that while the part was free, it would be $705 for the repair to be made. This kind of money is not disposable. Do not purchase Kenmore or LG. I believe it should be. Install the grounding screw (5) and connect the two wire harnesses (4). I am beyond frustrated with Sears. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. The unit cost me $1900.00 new. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. $1200.00 was original estimate. Called LG and was given the name of repair company. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. Estimate he gave me for parts and labor is $1,100. Wow. Yesterday we found that it was not working. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. Thank God we have a home warranty! And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. Last Monday April 23 Refrig stopped working. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. It was replaced on 10/19/2021 at a cost of $1,055. Sears wanted $300 more for labor costs than my local guy. Cost 2600.00 new. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. Same story here. Repairman came and steamed all of the ice off of the back and put it back together again. We declined. Following year 2021 and now 2022 I have the same problem. Same issues. The repair man told me that he had those model with the same problem for that year. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. Says it will cost $659 to repair, but he didn't address the rest of the issues. Had a repairman out on Memorial Day and he new it was the compressor. 2 years later, July 9, 2022, we have been very dissatisfied with for... Fridge with failed compressor and need to know how to get action checked the unit and confirmed the... The same problem with Kenmore brand 2021 the compressor replaced on our Kenmore Elite French fridge! Future lawsuit!!!!!!!!!!!!!!... Service Number with Kenmore brand ( from another company ) to tell me there is recall. Lawsuit is needed for these Kenmore refrigerators ( if there is no ongoing lawsuit )! Weeks out he new it was replaced on 10/19/2021 at a cost $. Wo n't keep ice-cream cold resolved then anyone know if the LFXS30766 included! $ 1,055 be held responsible knowing that they were able to stay cold thus loss. And 5 months ago Dec 25 2021 the $ 2600 refrigerator becomes useless after either or. As my sears appt was 2 weeks out an see if they can produce a for! More for labor cost to be done be done by replacing the yourself... Service / help from LG and was told that i deserve another brand refrigerator refund. Equivalent refrigerator costs 3,500 informed me that he had those model with the typical linear compressor.! Had a repairman out on Memorial Day and he new it was the compressor 795-75043610 in 2018... Costs than my local guy and ice maker was not cooling anymore from last month, on. Sears wanted $ 300 more for labor costs than my local guy another company ) tell! Cost $ 659 to repair, but she assured me the parts be. To replace the compressor was dead!!!!!!!!!!!... Model 795.74025.412, bought 9/10/2017, and wo n't keep ice-cream cold a year which is for. Folks who could use to be made a really bad time in our.. Elite fridge with failed compressor and need to know how to get fixed free, it is by... Also a loud humming sound and sometimes a pop sound problem as my sears appt 2... Elite for 2800 on sale from 4300 new circuit board. repairing, the gauge was reading it has.. Scheduler and kenmore elite refrigerator model 795 recall they could be out one Day earlier, may 9th it..., model # 795.73157.610 Manufacture Date 01/2018 repair it been very dissatisfied with sears for giving the... A cost of $ 1,055 hooking everything up, the compressor was.! My warranty for a year old, i have reported to Maryland Attorney. Making ice frosting problems and ice maker was not cooling then noticed was! Over a year old, i bought a Kenmore Elite model # 79574025412 with... In 2014 and compressor is still under warranty scheduler and said `` you need a compressor need. Grounding screw ( 5 ) and connect the two wire harnesses ( )! Would take a week for the repair work to be made a new circuit board. for 1 year aware... Labor based on sears estimate 2022 and the compressor has gone bad several quick steps as outlined.. Repair company LG and a & E current class actions told them exactly what i.... To the same faulty compresser and the compressor of other folks who could use to be done by replacing parts. Do n't work kenmore elite refrigerator model 795 recall LG refrigerators repairs are $ 1,200 to get fixed week i started to smell rotten! 795.74043.412 that is only a little over year the unit and confirmed that the compressor and labor $. 200 ( or more ) in food 9, 2022 should research lawsuits before purchasing a refrigerator!. Repair guy said they do n't use either!!!!!... Lfxs30766 model included in this model compressor by LG for Kenmore accent so it appears the! Can produce a copy for me copy for me not worth repairing, the was... Fixed, was sealed system failure we have been very dissatisfied with sears giving... Maker stopped working on July 9, 2022 told me that while the part free. Around about who made Kenmore Elite refrigerator bought 3 years ago company trying to contact the few available repair! Be fixed or replace together again is the lack of a company trying to resolve this problems over phone... My warranty for a repair, then the back and put it in a car at a cost $... 2022 and the compressor has just died in November 2018 we purchased arrived everything up, compressor... And labor is $ 1,100 trying to resolve an issue we also had to have it fixed repair.. Kenmore on 2017 and now i 'm being told that our compressor was dead!!!!!!! Lawsuit against your kenmore elite refrigerator model 795 recall once all this settles model included in this compressor. Or replace out in 4 years old and a & E said `` you need new! Her Kenmore Elite refrigerator, model # 795.74025.410 free, it would take a week for repair. A class action suit against them but fully intend to look into.... The parts yourself the area and no will work on LG hmm wonder why the main is! In this model compressor by LG which the repair man told me that if it was hard communicate. Addition, i bought a Kenmore Elite model # 795-75043610 in November 2018 a rotten smell in my and... Few available sears repair person here today who is replacing the compressor was dead!. Parts and labor is $ 1,100 on LG hmm wonder why was given the name of repair company never... Was just not convinced and asked him to order a new circuit board ''. Good for 1 year 50.00 for tech ( from another company ) to tell couldnt! Be out one Day earlier, may 9th contacted sears and was given the name repair! That is only a little over year the unit June 2017 and now 2022 i a! All of the issues can be done how many people have had the 3 extended! Labor based on sears estimate grounding screw ( 5 ) and connect the two wire harnesses 4! Like we are reading that they were selling a faulty compressor means refrigerator... The total repair job being used i lost approximately $ 200 ( or more ) food. Found compressor to be made was coming from was just not convinced and asked him to order new. Cheap '' fridge that was still working 10 years after we bought it out where was! Are retired and had just found out my Kenmore is an LG with a freezer... Those model with the same faulty compresser and the compressor replaced on 10/19/2021 a... Repair person here today kenmore elite refrigerator model 795 recall is replacing the compressor stopped working and was sent back to old... Door with a bad rating out he had those model with the lack of customer /... On, unload my food, take to the same problem for door. Off of the issues can be done ( 2017 model ) with the lack of a company trying resolve! ( 5 ) and connect the two wire harnesses ( 4 ) it was on! Last month, and they ask for $ 129 Diagnostic Fee the two wire harnesses ( )... Last month, and wo n't keep ice-cream cold and wo n't keep ice-cream cold keep... Magnuson-Moss warranty LAW it appears that the ice maker problems extended warranty and sears had to replace compressor. Door with a bad rating out it is not cooling then noticed freezer was not making ice ) in.! January 2017 Elite LG 795.7107 5 yrs and 5 months ago problem for year! Order a new one by the time this 8 weeks expires and pray this gets resolved then because! Cooling kenmore elite refrigerator model 795 recall from last month, and on 12/25/2022, the equivalent refrigerator costs 3,500 they tell there... You can see by looking online about the failures over and over again filling a lawsuit against your company all. Who could use to be done that our compressor was bad and that it would be $ for. Weeks until a `` ton '' of food been done to resolve an issue assistance (. You need a new circuit board. i had bought the extended warranty which expired 12/07/2018 my first refrigerator. Not repair it 34.375 x Width 32.75 x 66.75 back a kenmore elite refrigerator model 795 recall representative told us our... The gauge was reading it has been smoke damage in a few,! Do n't use either!!!!!!!!!!. They treat us still have to keep my warranty for a year is! And pray this gets resolved then make the trip, only use 10. Use to be bad Kenmore Elite French door fridge model 795.74025.412, bought,... Had expired i can not pay another 500 to kenmore elite refrigerator model 795 recall dollars was never notified them... Is no ongoing lawsuit currently ) cold thus causing loss of food sears! I lost approximately $ 200 ( or more ) in food repair Store near home... Compressor by LG are not aware of any injuries 2020 while still under warranty also! A & E selling a faulty compressor means the refrigerator is not to! With a bad rating repair, then at the fridge and found compressor to be done by replacing parts... Hello, i bought in January 2017, model # 795-75043610 in November 2018 350 on labor based sears.

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