But fortunately, these types of mishaps are usually temporary. Because youll still be able to watch your favorite Discovery Plus show later. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. You need to be either a Sky Q, Sky Glass or Sky Stream customer. On the next page, select the option forContinue. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Wait for the lights on your Sky Q device to turn green. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Let me explain. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. 3. Now, its worth noting that there are different ways you can restart or reset your TV. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. On your Sky device, go to apps and open the discovery+ app. You can continue using your account - and you can now watch sports too. Because while devices like your Sky Q box can indeed work for long hours with no issues. Anurag is a Senior content analyst with 4 years of experience in the industry. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Another troubleshooting step to follow is to power cycle your TV. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Please help. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus from. 5. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Can anybody help me? If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Registered in England. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. And while thats somewhat true, its not entirely accurate. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. 5. Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. Editors pick: How Often Do Smart TVs Update Their Software? The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Go to the apps rail, select discovery+, and then select Sign In. You might have to sign in to your discovery+ account again. Don't forget to activate your discovery+ account once you've signed up. 4. You can only log in to Discovery Plus with the help of a mobile device or a PC. You should check your internet speed. If there is no issue with the servers, then you can move to the next step in this article. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. To do so, follow the steps given below-. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Type 0 0 1 and then select to open the hidden menu. Create an account to follow your favorite communities and start taking part in conversations. Note: Discovery Plus doesnt have a phone number you can call for assistance. Discovery+ is a streaming service owned by Discovery, Inc. 4. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. The signal should be at least 50% if the weather is good and about 40% if the weather is bad. Those with the TV Essentials pack cant get this offer. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". Turn off and then and then restart your internet modem and router. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. And when this happens, your Sky boxs apps or functions may stop working. Then, if you havent already, you should activate your account on the app. 7 straightforward solutions to fix this problem. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Then you should contact representatives from any of the 2 companies. No problem. Save my name, email, and website in this browser for the next time I comment. Now, choose the option forUpgrade Now. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. User reports indicate no current problems at discovery+. Try disconnecting from your internet and reconnecting What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Ensure that your device is connected to a stable Wifi. A place to discuss the discovery+ streaming service! Open the app from the apps menu, or say Get discovery+ into your voice remote. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. This will tell you whether there is any issue with the servers of Discovery Plus or not. Restart your router if the internet is still slow. View answer in the context of this discussion, Mine was working yesterday but disappeared completely today 20th jan, @Swav3the app is being updated and will be available in a few hours if you cannot wait then you could try either rebooting your box or doing an app refresh you will also need to, Been having the same issues, pleased to find I'm not the only one and thanks for your time and effort to get an answer, I'll be following to find out more. See, unlike other streaming platforms inside your Sky box. Is this your 1st time trying to use Discovery Plus on your Sky Q? 4. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. This should fix the issue, and you can use Discovery Plus now. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. So even if Discovery Plus is indeed down right now. Once you do that, unplug your TV from the power source. But this time, I recommend doing it through power cycling. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Now, these steps only apply to Sky Q devices. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Now, you will see a 6-digit code on your Sky Q Code. Input the code you see on your TV to the website. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. If you are facing issues with it, you should try updating your Sky Q box. 2. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. This will tell you whether there is any issue with the servers of Discovery Plus or not. Fix Crab Game Wont Launch or Not Loading Issue, DayZ FPS Drop: How to Increase FPS and Performance, Is Verizon Down or Not Working | Verizon Outage Tracker. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Check if Disney+ is working now. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. Disney Plus Not Working on Sky Q? However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. See, this process will completely drain the energy from your TV. If the internet is stable, it is not the reason for facing this issue. 2021 Discovery or its subsidiaries and affiliates. You can check your internet connection using. Connect your TV to the router through a wired connection. Sky Q Customer Support Contact Number-03337591074. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! Another reason you may be facing the issue is the pending firmware update of your Sky Q box. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Press Home on your Sky remote and then select Settings. See, there might be an issue with your Discovery Plus account. You can move to the next troubleshooting step in this article. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. You can check your internet connection usingFast.com. How you can activate this streaming platform using your Sky Q account. 1. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Note it down. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. Using a mobile device or PC, open your browser. Select Network and ensure that you have a strong internet connection. Power cycling simply means unplugging your device and plugging it back again. Now, on your phone or computer: 5. Sky needs to contact Discovery +. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. The OP is already Activated. I have the same issue. If there is an issue with your network, contact your ISP to fix it. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? No problem. However, not to worry. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Posted by a Superuser, not a Sky employee. Select 'Get discovery+.' 3. If the servers are down, then Discovery Plus may not work on Sky Q. Disable the ad-blocker or any other browser . Head to theSettingsof your Sky Q Box. I still have discovery plus active as a product under my account but it simply will not work. On this website I share everything that Ive learned about Smart Homes. Once you do that, unplug your TV from the power source. This will tell you whether there is any issue with the servers of Discovery Plus or not. The above guide helps you with Discovery Plus Sky Q activation. Next, log in to your Sky account. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. Sky Q and Discovery Plus have an official partnership. You might have to sign in to your discovery+ account again. First, make sure your Internet connection is up and running. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. To log in to your Sky Q set-top box, do the following. To check the servers of Discovery Plus, you can use Downdetector. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. If you have been looking for a guide to activating Discovery Plus on Sky Q or fixing issues with Discovery Plus app on your Sky Q box, then this article will guide you through it. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Press and hold the power button for a minute. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. Like whats currently happening with your Discovery Plus app. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . To Refresh Apps on Sky Q: 1. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Youll get the Signal Test Menu. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. After doing so, you will be headed to the Sky website. Check that all the lights on the Sky box have completely disappeared. You should check if theres a new update available. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. Now, you will see a 6-digit code on your Sky Q Code. Here, selectSystem Infoand then selectSoftware Version. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. This is so weird. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. 3. So come back tomorrow or even a couple of hours later. Don't forget to activate your discovery+ account once you've signed up. Wait for the Discovery Plus on your Sky Q to activate. Save my name, email, and website in this browser for the next time I comment. Because while devices like your Sky remote and then select sign in for... Account once you do that, unplug your TV to the Sky Q because you havent,! Is good and about 40 % if the internet, how Often do TVs... A wired connection indeed work for long hours with no issues restart the Discovery Plus Q... Browser for the next time I comment browser for the Discovery Plus isnt working in your Sky apps. Computer: 5 the app with both plans, you should try your! Vip offer for discovery+, and you can say & quot ; Get Plus.! Still slow content analyst with 4 years of experience in the industry we have discussed. 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